R

Rohit Jain

High-volume OTP delivery: 4 best practices for banking leaders

High-volume OTP delivery: 4 best practices for banking leaders

Rohit Jain • 4 min read •
Unified templates at scale: maintaining brand voice across channels with CCM

Unified templates at scale: maintaining brand voice across channels with CCM

Rohit Jain • 4 min read •
CCM platforms vs. CPaaS: why BFSI enterprises need more than an SMS gateway

CCM platforms vs. CPaaS: why BFSI enterprises need more than an SMS gateway

Rohit Jain • 5 min read •
6 smart ways to cut WhatsApp messaging costs under the new pricing model

6 smart ways to cut WhatsApp messaging costs under the new pricing model

Rohit Jain • 3 min read •
Digital customer communication management strategy for insurers in 2025

Digital customer communication management strategy for insurers in 2025

Rohit Jain • 5 min read •
WhatsApp Business pricing change 2025: Here’s everything you need to know

WhatsApp Business pricing change 2025: Here’s everything you need to know

Rohit Jain • 4 min read •
Top 5 CCM trends every CIO should focus on during 2025

Top 5 CCM trends every CIO should focus on during 2025

Rohit Jain • 6 min read •
Channel orchestration is the new cost control in customer communication

Channel orchestration is the new cost control in customer communication

Rohit Jain • 4 min read •
Why 100% message deliverability matters in banking (and how to achieve it)

Why 100% message deliverability matters in banking (and how to achieve it)

Rohit Jain • 3 min read •
Compliant Customer Communications for Modern Banks: How Fyno Makes Regulation Effortless

Compliant Customer Communications for Modern Banks: How Fyno Makes Regulation Effortless

Rohit Jain • 7 min read •
5 Reasons why Fyno is the go-to communication platform for banks

5 Reasons why Fyno is the go-to communication platform for banks

Rohit Jain • 5 min read •
Simplify credit card contact management with Fyno

Simplify credit card contact management with Fyno

Rohit Jain • 3 min read •
A step-by-step guide to evaluating the right customer communication tool

A step-by-step guide to evaluating the right customer communication tool

Rohit Jain • 4 min read •
Why does WhatsApp show my messages as both delivered and failed?

Why does WhatsApp show my messages as both delivered and failed?

Rohit Jain • 2 min read •
Why do you need a communication middleware?

Why do you need a communication middleware?

Rohit Jain • 8 min read •
5 Fyno features that will change your customer communication strategy

5 Fyno features that will change your customer communication strategy

Rohit Jain • 4 min read •
Throughput vs. latency in notification Systems: A beginner's guide

Throughput vs. latency in notification Systems: A beginner's guide

Rohit Jain • 5 min read •
8 Strategies for effective customer communication management in 2025

8 Strategies for effective customer communication management in 2025

Rohit Jain • 6 min read •
Why traditional CCM platforms are failing to reach digital natives

Why traditional CCM platforms are failing to reach digital natives

Rohit Jain • 4 min read •
5 critical features enterprises should look for in a modern CCM platform

5 critical features enterprises should look for in a modern CCM platform

Rohit Jain • 8 min read •
How to protect your business from SMS fraud in 2025: A quick Guide

How to protect your business from SMS fraud in 2025: A quick Guide

Rohit Jain • 5 min read •
How to unblock your blocked WhatsApp Business account?

How to unblock your blocked WhatsApp Business account?

Rohit Jain • 2 min read •
RCS: The future of secure customer communication for banks

RCS: The future of secure customer communication for banks

Rohit Jain • 4 min read •
A complete guide to using RCS for financial services

A complete guide to using RCS for financial services

Rohit Jain • 4 min read •
How AI Agents will transform banking communications

How AI Agents will transform banking communications

Rohit Jain • 5 min read •
The role of AI in customer communications management

The role of AI in customer communications management

Rohit Jain • 4 min read •
Microservice communication: Orchestration vs. choreography

Microservice communication: Orchestration vs. choreography

Rohit Jain • 6 min read •
Why personalization might increase your SMS cost?

Why personalization might increase your SMS cost?

Rohit Jain • 11 min read •
Idempotent requests in notification infrastructure

Idempotent requests in notification infrastructure

Rohit Jain • 7 min read •
Top WhatsApp Business API providers

Top WhatsApp Business API providers

Rohit Jain • 20 min read •
What is unified API for customer communication? A developers' guide

What is unified API for customer communication? A developers' guide

Rohit Jain • 7 min read •
Is your organization RCS ready? Use our readiness checklist to find out

Is your organization RCS ready? Use our readiness checklist to find out

Rohit Jain • 9 min read •
What is user profile and user preference in customer communication?

What is user profile and user preference in customer communication?

Rohit Jain • 14 min read •
Why Fyno Exists: Simplifying the complex world of customer notifications

Why Fyno Exists: Simplifying the complex world of customer notifications

Rohit Jain • 4 min read •
Why is my WhatsApp business number banned? A complete guide

Why is my WhatsApp business number banned? A complete guide

Rohit Jain • 3 min read •
iOS push notifications: What it is, best practices, and how to send?

iOS push notifications: What it is, best practices, and how to send?

Rohit Jain • 2 min read •
9 Game-changing ways to use WhatsApp Flows for your business

9 Game-changing ways to use WhatsApp Flows for your business

Rohit Jain • 5 min read •
RCS vs WhatsApp: Which is better for business messaging?

RCS vs WhatsApp: Which is better for business messaging?

Rohit Jain • 9 min read •
The challenges of building your own event-based notification service

The challenges of building your own event-based notification service

Rohit Jain • 4 min read •
Choosing between Apache Kafka and Amazon SQS: A developers' guide

Choosing between Apache Kafka and Amazon SQS: A developers' guide

Rohit Jain • 5 min read •
Top transactional email service providers for developers in 2024

Top transactional email service providers for developers in 2024

Rohit Jain • 14 min read •
WhatsApp OTPs: How to send one-time passwords on WhatsApp

WhatsApp OTPs: How to send one-time passwords on WhatsApp

Rohit Jain • 9 min read •
A developers' guide to Firebase Cloud Messaging (FCM)

A developers' guide to Firebase Cloud Messaging (FCM)

Rohit Jain • 11 min read •
How to build a scalable notification service? A developer's guide

How to build a scalable notification service? A developer's guide

Rohit Jain • 18 min read •
How does WhatsApp template pacing work? A detailed guide

How does WhatsApp template pacing work? A detailed guide

Rohit Jain • 10 min read •
RCS security: How RCS chats keep your conversations secure?

RCS security: How RCS chats keep your conversations secure?

Rohit Jain • 10 min read •
Why is Meta rejecting my WhatsApp Business templates?

Why is Meta rejecting my WhatsApp Business templates?

Rohit Jain • 5 min read •
Top transactional SMS service providers for developers in 2024

Top transactional SMS service providers for developers in 2024

Rohit Jain • 15 min read •
RCS suddenly changing to SMS? Everything you need to know

RCS suddenly changing to SMS? Everything you need to know

Rohit Jain • 5 min read •
How do you send and receive RCS messages?

How do you send and receive RCS messages?

Rohit Jain • 3 min read •
Is RCS end-to-end encrypted? Progress and challenges ahead

Is RCS end-to-end encrypted? Progress and challenges ahead

Rohit Jain • 12 min read •
Should I turn off RCS? The pros and cons of disabling RCS

Should I turn off RCS? The pros and cons of disabling RCS

Rohit Jain • 7 min read •
RCS vs iMessage: Understanding the differences between the modern messaging frameworks

RCS vs iMessage: Understanding the differences between the modern messaging frameworks

Rohit Jain • 4 min read •
RCS vs SMS: The evolution of mobile messaging for modern enterprises

RCS vs SMS: The evolution of mobile messaging for modern enterprises

Rohit Jain • 9 min read •
CCM vs. CRM: Understanding the difference and leveraging both for business success

CCM vs. CRM: Understanding the difference and leveraging both for business success

Rohit Jain • 6 min read •
Essential guide to building a secure and scalable OTP message delivery system

Essential guide to building a secure and scalable OTP message delivery system

Rohit Jain • 5 min read •
The ultimate guide to understanding SMS consent: Best practices for compliance

The ultimate guide to understanding SMS consent: Best practices for compliance

Rohit Jain • 11 min read •
Top tips for DLT registration: A step-by-step guide

Top tips for DLT registration: A step-by-step guide

Rohit Jain • 7 min read •
WhatsApp vs WhatsApp Business: A head-to-head comparison for your business needs

WhatsApp vs WhatsApp Business: A head-to-head comparison for your business needs

Rohit Jain • 9 min read •
WhatsApp messages not getting delivered? Top 7 fixes for WhatsApp Business

WhatsApp messages not getting delivered? Top 7 fixes for WhatsApp Business

Rohit Jain • 7 min read •
Reducing high code base maintenance: Strategies and best practices

Reducing high code base maintenance: Strategies and best practices

Rohit Jain • 10 min read •
Is SMS secure? Understanding SMS security risks and best practices

Is SMS secure? Understanding SMS security risks and best practices

Rohit Jain • 8 min read •
Is it easy to intercept SMS? A complete guide

Is it easy to intercept SMS? A complete guide

Rohit Jain • 9 min read •
MFA fatigue attacks: Understanding, preventing, and combating them

MFA fatigue attacks: Understanding, preventing, and combating them

Rohit Jain • 9 min read •
What is SMS authentication and how secure is it?

What is SMS authentication and how secure is it?

Rohit Jain • 11 min read •
SMS phishing: Understanding, preventing, and combating smishing attacks in 2024

SMS phishing: Understanding, preventing, and combating smishing attacks in 2024

Rohit Jain • 14 min read •
WhatsApp flows for businesses: A complete guide for meaningful customer interactions

WhatsApp flows for businesses: A complete guide for meaningful customer interactions

Rohit Jain • 8 min read •
The CPaaS industry: Driving growth with unified customer communication APIs

The CPaaS industry: Driving growth with unified customer communication APIs

Rohit Jain • 2 min read •
Is push authentication safe for 2FA and MFA?

Is push authentication safe for 2FA and MFA?

Rohit Jain • 6 min read •
WhatsApp rate limits for developers: A guide to smooth sailing

WhatsApp rate limits for developers: A guide to smooth sailing

Rohit Jain • 5 min read •
The ultimate guide to choosing your CPaaS provider

The ultimate guide to choosing your CPaaS provider

Rohit Jain • 11 min read •
Understanding SMS spoofing: Risks, prevention, and legitimate uses

Understanding SMS spoofing: Risks, prevention, and legitimate uses

Rohit Jain • 13 min read •
SMS compliance, laws, & best practices: Complete guide [2024]

SMS compliance, laws, & best practices: Complete guide [2024]

Rohit Jain • 14 min read •
What is business communication security (COMSEC)? Importance and best practices

What is business communication security (COMSEC)? Importance and best practices

Rohit Jain • 15 min read •
Tired of building or running an internal communications tool? Here's how Fyno can help you at any stage

Tired of building or running an internal communications tool? Here's how Fyno can help you at any stage

Rohit Jain • 6 min read •
A comprehensive guide for GDPR data breach notifications

A comprehensive guide for GDPR data breach notifications

Rohit Jain • 6 min read •
A guide to transactional messaging: Everything you need to know

A guide to transactional messaging: Everything you need to know

Rohit Jain • 11 min read •
Navigating HIPAA compliance data breach: Understanding notification rules

Navigating HIPAA compliance data breach: Understanding notification rules

Rohit Jain • 8 min read •
What is customer communication management (CCM) and why is it important?

What is customer communication management (CCM) and why is it important?

Rohit Jain • 6 min read •
Why do you need a notification orchestrator? - A detailed guide

Why do you need a notification orchestrator? - A detailed guide

Rohit Jain • 7 min read •
What is a transactional email and why is it important?

What is a transactional email and why is it important?

Rohit Jain • 10 min read •
Are abandoned cart emails transactional or marketing? - A complete guide

Are abandoned cart emails transactional or marketing? - A complete guide

Rohit Jain • 12 min read •
Multichannel, Omnichannel, Optichannel, and Cross-channel customer communication: What's the difference?

Multichannel, Omnichannel, Optichannel, and Cross-channel customer communication: What's the difference?

Rohit Jain • 13 min read •
Difference between Notification Service Provider vs. Notification orchestrator.

Difference between Notification Service Provider vs. Notification orchestrator.

Rohit Jain • 7 min read •
How building a notification system in-house can be expensive?

How building a notification system in-house can be expensive?

Rohit Jain • 5 min read •
6 major problems of fragmented communication and how to address them

6 major problems of fragmented communication and how to address them

Rohit Jain • 6 min read •
The True Cost of Building Your Own Notification Infrastructure

The True Cost of Building Your Own Notification Infrastructure

Rohit Jain • 3 min read •
Fyno: Streamlining Communication for Modern Businesses

Fyno: Streamlining Communication for Modern Businesses

Rohit Jain • 8 min read •
Navigating the complexities of DLT registration with Fyno

Navigating the complexities of DLT registration with Fyno

Rohit Jain • 8 min read •
Are you blanket bombing or routing your notifications smartly?

Are you blanket bombing or routing your notifications smartly?

Rohit Jain • 4 min read •
WhatsApp's revolutionary authentication rates: A game-changer for business communications in India

WhatsApp's revolutionary authentication rates: A game-changer for business communications in India

Rohit Jain • 7 min read •
Reasons why your WhatsApp messages are failing | Error code 131026, 1026 & 131049

Reasons why your WhatsApp messages are failing | Error code 131026, 1026 & 131049

Rohit Jain • 6 min read •
How to get a Meta-Verified WhatsApp Business account in 20 minutes?

How to get a Meta-Verified WhatsApp Business account in 20 minutes?

Rohit Jain • 12 min read •
How to save big on SMS costs with WhatsApp in India? [2026 pricing]

How to save big on SMS costs with WhatsApp in India? [2026 pricing]

Rohit Jain • 13 min read •
Why Opti-Channel is the Key to Delivering an Exceptional Customer Experience?

Why Opti-Channel is the Key to Delivering an Exceptional Customer Experience?

Rohit Jain • 4 min read •
How to reduce Whatsapp costs? Every business should know

How to reduce Whatsapp costs? Every business should know

Rohit Jain • 12 min read •
WhatsApp vs SMS: Why is WhatsApp a great alternative for transactional notifications?

WhatsApp vs SMS: Why is WhatsApp a great alternative for transactional notifications?

Rohit Jain • 14 min read •
The Enduring Dominance of SMS in the Digital Age: Insights from India and Beyond

The Enduring Dominance of SMS in the Digital Age: Insights from India and Beyond

Rohit Jain • 7 min read •
Benefits of Working With a Tech Partner Over BSP

Benefits of Working With a Tech Partner Over BSP

Rohit Jain • 2 min read •
WhatsApp's New Tech Partner Ecosystem: A Game Changer for Business Communication

WhatsApp's New Tech Partner Ecosystem: A Game Changer for Business Communication

Rohit Jain • 8 min read •
How Fyno is More Reliable? Testing Fyno's Infrastructure From SPOF Perspective

How Fyno is More Reliable? Testing Fyno's Infrastructure From SPOF Perspective

Rohit Jain • 11 min read •
How To Avert Notification Failures: A Guide to Fintech Startups

How To Avert Notification Failures: A Guide to Fintech Startups

Rohit Jain • 4 min read •
A simple guide to addressing single point of failure (SPOF) while evaluating SaaS tools

A simple guide to addressing single point of failure (SPOF) while evaluating SaaS tools

Rohit Jain • 7 min read •
28 SMS Templates to Streamline Communication for Your Growing Logistics Startup

28 SMS Templates to Streamline Communication for Your Growing Logistics Startup

Rohit Jain • 10 min read •
Top 7 Courier Alternatives 2023

Top 7 Courier Alternatives 2023

Rohit Jain • 12 min read •
Top 9 Multichannel Notification Systems For 2023

Top 9 Multichannel Notification Systems For 2023

Rohit Jain • 11 min read •
9 Must-Have Customer Engagement Tools to Consider in 2023

9 Must-Have Customer Engagement Tools to Consider in 2023

Rohit Jain • 9 min read •
How to build a customer notification system - A step-by-step guide

How to build a customer notification system - A step-by-step guide

Rohit Jain • 13 min read •
The 9 Best Scalable Notification Infrastructure in 2024

The 9 Best Scalable Notification Infrastructure in 2024

Rohit Jain • 11 min read •
Notification Infrastructure System for Omnichannel Engagement: Cracking the Code

Notification Infrastructure System for Omnichannel Engagement: Cracking the Code

Rohit Jain • 6 min read •
Exploring Newer Communication Channels in 2024

Exploring Newer Communication Channels in 2024

Rohit Jain • 4 min read •
9 Best Proactive Notification Infrastructure Solutions in 2024

9 Best Proactive Notification Infrastructure Solutions in 2024

Rohit Jain • 10 min read •
3 Powerful ways to send email notifications using Java

3 Powerful ways to send email notifications using Java

Rohit Jain • 11 min read •
Why omnichannel analytics is crucial for your business and saves you time

Why omnichannel analytics is crucial for your business and saves you time

Rohit Jain • 2 min read •
The Making Of A Notification

The Making Of A Notification

Rohit Jain • 4 min read •
Simplifying the complexities in logistics for customer communications

Simplifying the complexities in logistics for customer communications

Rohit Jain • 2 min read •
Simplifying Customer Communications for a Hyperlocal Marketplace: A Case Study

Simplifying Customer Communications for a Hyperlocal Marketplace: A Case Study

Rohit Jain • 2 min read •
Streamlining Transactional Notifications for B2B Inventory Booking Platforms

Streamlining Transactional Notifications for B2B Inventory Booking Platforms

Rohit Jain • 2 min read •
Best practices for a stellar WhatsApp Business account

Best practices for a stellar WhatsApp Business account

Rohit Jain • 11 min read •
Who should use WhatsApp Business and how does one set it up?

Who should use WhatsApp Business and how does one set it up?

Rohit Jain • 7 min read •
Understanding different types of WhatsApp accounts: Personal, Business, and API

Understanding different types of WhatsApp accounts: Personal, Business, and API

Rohit Jain • 10 min read •
Why is it difficult to build an internal comms engine

Why is it difficult to build an internal comms engine

Rohit Jain • 6 min read •
Creating & maintaining dynamic notification templates on Fyno using handlebars

Creating & maintaining dynamic notification templates on Fyno using handlebars

Rohit Jain • 4 min read •
Old VS New: The communication engines we've seen and known.

Old VS New: The communication engines we've seen and known.

Rohit Jain • 2 min read •
How to choose the right notification infrastructure for your business?

How to choose the right notification infrastructure for your business?

Rohit Jain • 11 min read •
How analytics can help supercharge your brand!

How analytics can help supercharge your brand!

Rohit Jain • 8 min read •
What it actually takes to setup, run and maintain a notification layer in today’s world - a PM’s untold story

What it actually takes to setup, run and maintain a notification layer in today’s world - a PM’s untold story

Rohit Jain • 5 min read •
Revolutionize Your Notification Strategy with Fyno: Top 3 Features You Need to Know

Revolutionize Your Notification Strategy with Fyno: Top 3 Features You Need to Know

Rohit Jain • 4 min read •
How you can leverage Fyno’s Routing feature to send intelligent notifications

How you can leverage Fyno’s Routing feature to send intelligent notifications

Rohit Jain • 7 min read •
9 Communication channels that digital businesses must consider while creating their communication strategy

9 Communication channels that digital businesses must consider while creating their communication strategy

Rohit Jain • 5 min read •
Transactional vs marketing emails: Everything you need to know in 2024

Transactional vs marketing emails: Everything you need to know in 2024

Rohit Jain • 9 min read •
5 tips on effective customer communication strategy for driving positive customer engagement

5 tips on effective customer communication strategy for driving positive customer engagement

Rohit Jain • 11 min read •
Marketing vs. Transactional Automations: Understanding the Key Differences

Marketing vs. Transactional Automations: Understanding the Key Differences

Rohit Jain • 3 min read •
Case Study: How a personal finance brand juggles notifications

Case Study: How a personal finance brand juggles notifications

Rohit Jain • 3 min read •
The difference between marketing to a B2B vs a B2C business and how to go about it

The difference between marketing to a B2B vs a B2C business and how to go about it

Rohit Jain • 6 min read •
Push notifications vs in-app notifications: Everything you need to know

Push notifications vs in-app notifications: Everything you need to know

Rohit Jain • 10 min read •
Transactional vs. Marketing Notifications: Understanding the Differences and Use-Cases

Transactional vs. Marketing Notifications: Understanding the Differences and Use-Cases

Rohit Jain • 3 min read •
Notification glossary: Essential terms you need to know

Notification glossary: Essential terms you need to know

Rohit Jain • 11 min read •
Does email marketing remain effective and relevant in 2024?

Does email marketing remain effective and relevant in 2024?

Rohit Jain • 7 min read •
Introduction to Fyno

Introduction to Fyno

Rohit Jain • 4 min read •
Leveraging notifications for logistics

Leveraging notifications for logistics

Rohit Jain • 2 min read •