Tag: Communication experience

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A step-by-step guide to evaluating the right customer communication tool

A step-by-step guide to evaluating the right customer communication tool

Rohit Jain • 4 min read •
5 critical features enterprises should look for in a modern CCM platform

5 critical features enterprises should look for in a modern CCM platform

Rohit Jain • 8 min read •
What is user profile and user preference in customer communication?

What is user profile and user preference in customer communication?

Rohit Jain • 14 min read •
Why Fyno Exists: Simplifying the complex world of customer notifications

Why Fyno Exists: Simplifying the complex world of customer notifications

Rohit Jain • 4 min read •
Why is my WhatsApp business number banned? A complete guide

Why is my WhatsApp business number banned? A complete guide

Rohit Jain • 3 min read •
9 Game-changing ways to use WhatsApp Flows for your business

9 Game-changing ways to use WhatsApp Flows for your business

Rohit Jain • 5 min read •
Should I turn off RCS? The pros and cons of disabling RCS

Should I turn off RCS? The pros and cons of disabling RCS

Rohit Jain • 7 min read •
CCM vs. CRM: Understanding the difference and leveraging both for business success

CCM vs. CRM: Understanding the difference and leveraging both for business success

Rohit Jain • 6 min read •
Essential guide to building a secure and scalable OTP message delivery system

Essential guide to building a secure and scalable OTP message delivery system

Rohit Jain • 5 min read •
The ultimate guide to understanding SMS consent: Best practices for compliance

The ultimate guide to understanding SMS consent: Best practices for compliance

Rohit Jain • 11 min read •
WhatsApp vs WhatsApp Business: A head-to-head comparison for your business needs

WhatsApp vs WhatsApp Business: A head-to-head comparison for your business needs

Rohit Jain • 9 min read •
MFA fatigue attacks: Understanding, preventing, and combating them

MFA fatigue attacks: Understanding, preventing, and combating them

Rohit Jain • 9 min read •
WhatsApp flows for businesses: A complete guide for meaningful customer interactions

WhatsApp flows for businesses: A complete guide for meaningful customer interactions

Rohit Jain • 8 min read •
The CPaaS industry: Driving growth with unified customer communication APIs

The CPaaS industry: Driving growth with unified customer communication APIs

Rohit Jain • 2 min read •
Tired of building or running an internal communications tool? Here's how Fyno can help you at any stage

Tired of building or running an internal communications tool? Here's how Fyno can help you at any stage

Rohit Jain • 6 min read •
A guide to transactional messaging: Everything you need to know

A guide to transactional messaging: Everything you need to know

Rohit Jain • 11 min read •
What is customer communication management (CCM) and why is it important?

What is customer communication management (CCM) and why is it important?

Rohit Jain • 6 min read •
What is a transactional email and why is it important?

What is a transactional email and why is it important?

Rohit Jain • 10 min read •
Are abandoned cart emails transactional or marketing? - A complete guide

Are abandoned cart emails transactional or marketing? - A complete guide

Rohit Jain • 12 min read •
Difference between Notification Service Provider vs. Notification orchestrator.

Difference between Notification Service Provider vs. Notification orchestrator.

Rohit Jain • 7 min read •
6 major problems of fragmented communication and how to address them

6 major problems of fragmented communication and how to address them

Rohit Jain • 6 min read •
Fyno: Streamlining Communication for Modern Businesses

Fyno: Streamlining Communication for Modern Businesses

Rohit Jain • 8 min read •
Are you blanket bombing or routing your notifications smartly?

Are you blanket bombing or routing your notifications smartly?

Rohit Jain • 4 min read •
Reasons why your WhatsApp messages are failing | Error code 131026, 1026 & 131049

Reasons why your WhatsApp messages are failing | Error code 131026, 1026 & 131049

Rohit Jain • 6 min read •
Why Opti-Channel is the Key to Delivering an Exceptional Customer Experience?

Why Opti-Channel is the Key to Delivering an Exceptional Customer Experience?

Rohit Jain • 4 min read •
How To Avert Notification Failures: A Guide to Fintech Startups

How To Avert Notification Failures: A Guide to Fintech Startups

Rohit Jain • 4 min read •
9 Must-Have Customer Engagement Tools to Consider in 2023

9 Must-Have Customer Engagement Tools to Consider in 2023

Rohit Jain • 9 min read •
How to build a customer notification system - A step-by-step guide

How to build a customer notification system - A step-by-step guide

Rohit Jain • 13 min read •
3 Powerful ways to send email notifications using Java

3 Powerful ways to send email notifications using Java

Rohit Jain • 11 min read •
Best practices for a stellar WhatsApp Business account

Best practices for a stellar WhatsApp Business account

Rohit Jain • 11 min read •
Understanding different types of WhatsApp accounts: Personal, Business, and API

Understanding different types of WhatsApp accounts: Personal, Business, and API

Rohit Jain • 10 min read •
How to choose the right notification infrastructure for your business?

How to choose the right notification infrastructure for your business?

Rohit Jain • 11 min read •
Transactional vs marketing emails: Everything you need to know in 2024

Transactional vs marketing emails: Everything you need to know in 2024

Rohit Jain • 9 min read •
5 tips on effective customer communication strategy for driving positive customer engagement

5 tips on effective customer communication strategy for driving positive customer engagement

Rohit Jain • 11 min read •
Push notifications vs in-app notifications: Everything you need to know

Push notifications vs in-app notifications: Everything you need to know

Rohit Jain • 10 min read •
Notification glossary: Essential terms you need to know

Notification glossary: Essential terms you need to know

Rohit Jain • 11 min read •
Does email marketing remain effective and relevant in 2024?

Does email marketing remain effective and relevant in 2024?

Rohit Jain • 7 min read •