TEMPLATES

Payment Dispute

Dear John, We have received your dispute for transaction #TXN246810. We are actively investigating the issue based on your description: 'Unauthorized charge on my account.' Our team will work diligently to resolve this matter and will keep you informed of the progress.

Dear John, We have received your dispute for transaction #TXN246810. We are actively investigating the issue based on your description: 'Unauthorized charge on my account.' Our team will work diligently to resolve this matter and will keep you informed of the progress.

Dear John, We have received your dispute for transaction #TXN246810. We are actively investigating the issue based on your description: 'Unauthorized charge on my account.' Our team will work diligently to resolve this matter and will keep you informed of the progress.

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Dear John, We have received your dispute for transaction #TXN246810. We are actively investigating the issue based on your description: 'Unauthorized charge on my account.' Our team will work diligently to resolve this matter and will keep you informed of the progress.

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Dear {{Customer Name}}, We have received your dispute for transaction #{{Transaction ID}}. We are actively investigating the issue based on your description: '{{Dispute Description}}.' Our team will work diligently to resolve this matter and will keep you informed of the progress.

About this template

You can use 'Payment Dispute' template when a customer raises a dispute regarding a payment transaction. It provides clear communication to both the customer and the relevant teams within your organization, addressing the issue and explaining the dispute resolution process. Keep your customers informed every step of the way, ensuring transparency and trust in your resolution process.

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