FYNO FLOWS

FYNO CONNECT

Connect every database. Move zero data.

Fyno Connect runs inside your infrastructure. It queries your databases and Kafka streams, and triggers messages without a single record copied.

On-premise gateway
Full data security
fyno-connect-illustration

Your data infrastructure should power messaging, not feed it

DATA SOURCES

Connect directly to your databases and warehouses

Fyno Connect links directly to your Postgres, Snowflake, MongoDB, Athena, Kafka, Segment, Mixpanel, Amplitude, or any data warehouse — no third-party CDPs, no data duplication.

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Visual + AI-based query builder

Native SQL & no-code support

Works across all structured DBs and warehouses

No pipelines or sync jobs needed

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Unified template editor

EVENT-DRIVEN TRIGGERS

Kafka to message, live

Ingest events from Postgres, MongoDB, Kafka, or your data warehouse. Fire messages the moment the event lands, not the next batch cycle. No polling, no lag.

SCHEMA-ONLY AI QUERIES

AI sees schema, not data

AI reads your table structure to build queries. Customer records, PII, and transaction data never leave your infrastructure or touch any AI engine.

Unified template editor
AGENTIC AI
Industries

Agentic AI Layer

NEW

Automate cohort creation, campaign setup, and configuration, just by describing what you want.

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Write cohort queries in natural language

Validate segment logic, catch anomalies

Configure campaigns with auto-selected timing, fallback, and throttling

Suggest improvements based on previous performance and channel usage

Talk to us
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HOW IT WORKS
Industries

How it works

Give users granular control over how and where they receive notifications:

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01
Deploy Fyno connect in your infrastructure

Runs securely inside your private cloud or VM.

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02
Ingest triggers or build cohorts

Pull from Kafka streams or run DB queries. Let AI help configure campaigns.

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03
Configure the template

Define delivery logic, channel mix, templates, and schedules.

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04
Reconcile every message

Monitor what was triggered, processed, and delivered, with complete visibility.

Unified template editor

DOWNSTREAM DATA ACCESS

Results stay in your DB

Segmentation outputs, delivery logs, and analytics write back to your warehouse or S3. Your result sets stay in your systems, portable if you migrate away.

INFRASTRUCTURE CONTROL

You manage the runtime

Bank's team owns OS patching, network policies, and access controls. Container updates pulled from Docker Hub on your schedule. Redis for operational use.

Unified template editor
BANKING USE-CASES

Catch & dispatch layer

Unify all your communication triggers across applications. Fyno Connect lets you integrate multiple systems.
Database polling
database polling

Legacy or internal apps write to a shared trigger table

Connect polls, validates, and dispatches via Fyno Cloud

Ideal for campaign or batch messaging use cases

Kafka streaming mode
Preferred
Kafka Streaming Mode

Real-time events are streamed from apps/services

Connect acts as consumer, deduplicates, rate-limits, & enriches

Ideal for OTPs, transactional alerts, escalation flows

Why is template governance inseparable from regulatory compliance?
Criteria
Data residency
Consent enforcement
Deployment model
Event processing
AI and data exposure
Operational control
Template cost intelligence
Traditional Integration
Copied to vendor cloud
Checked at export time
SaaS-only, shared infra
Batch CSV or scheduled sync
Customer data sent to AI models
Vendor-managed, opaque updates
No visibility into overruns; multipart SMS charges discovered on the bill
Fyno Connect
Reads in place, never copies
Re-validated at every send
On-premise, private cloud, or hybrid
Real-time Kafka and database events
Only schema shared with AI engine
Customer-managed patching, Docker
Flags character overruns and Unicode encoding issues before templates go live
What You Gain
Zero third-party transfer agreements. Full RBI compliance.
No consent gap between segmentation and delivery. DPDP-ready.
Your security team retains full infrastructure control.
Transactional triggers fire in milliseconds, not hours.
AI-powered segmentation with zero data exposure to third parties.
You control runtime, update cadence, and security posture.
Catch cost problems at creation, not at reconciliation.
Template Editor

Built for BFSI, Lending, Insurance and regulated industries

Fyno connect gives you enterprise-ready control and compliance from day 1

Self-hosted deployment (no data leaves your infra)
PII-safe by design (reads, doesn’t store)
Works with internal networks, core systems, and secure DWHs
Designed for audit trails, SLA guarantees, and security reviews
No reliance on cloud-based orchestration or CDPs
A messaging stack your CISO will approve and your ops team will love.

While you’re still here, check out some other features!

Quality assurance

Build frictionless banking experiences within messaging apps

Meet your customers where they are. Create app-like experiences in messaging apps like WhatsApp and RCS using Fyno's no-code platform - all while keeping your existing APIs unchanged.
fyno flows hero image
fyno flows hero image
Quality assurance

The most powerful notification center for your app

A plug-and-play socket based SDK for your app with real-time delivery, intelligent digesting, and secure in-app OTP support.
in-app
in-app
Quality assurance

Build trust through intelligent preference management

Give your customers the power to choose how they want to hear from you. With Fyno, you can easily manage consent and user preferences across all channels.
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pref-mang

Find the answers that you need

Does Fyno Connect copy our customer data into Fyno's servers?

No. Fyno Connect runs as a Docker or Kubernetes container deployed inside your own cloud or on-premise infrastructure. It establishes read-only connections to your databases and data warehouses. Queries execute against the source database and return only the result set needed for the current operation. Customer data is never replicated, exported, or stored outside your infrastructure. You can inspect network traffic from the Fyno Connect container and confirm that no customer records are transmitted externally.

Which databases and warehouses does Fyno Connect support?

Oracle, SQL Server, PostgreSQL, MongoDB, Snowflake, BigQuery, Redshift, Athena, and S3. The connector supports both relational databases and cloud data warehouses. For banks running core banking systems on legacy databases, Fyno Connect reads customer data in real time: loan amounts, EMI due dates, account statuses. No data exports, CSV uploads, or ETL pipelines required.

How does Kafka integration work compared to database polling?

Fyno Connect supports both approaches simultaneously. Kafka-based event streaming provides lower latency: your core banking system writes events to a Kafka queue, and Fyno Connect picks from the queue and triggers messages immediately. Database polling checks for new records at configurable intervals. Most banks use Kafka for real-time events like OTPs and transaction alerts, and database polling for batch operations like scheduled campaign sends. You can run both in parallel.

What does the deployment look like for a bank that cannot send data outside its perimeter?

Full on-premise deployment. The Fyno Connect container runs on your own Kubernetes cluster, OpenShift, or Docker environment within your AWS, Azure, or private cloud. Fyno's team deploys and maintains the containers while you manage the infrastructure. All processing happens within your security perimeter. An alternative hosted model runs on AWS Mumbai region for organisations that accept managed cloud deployment. Protium, Shriram Finance, and Babalease use the private cloud model.

How do AI-powered cohorts work without moving data?

Fyno's AI reads your database schema (table and column structure, not customer records) to translate natural language segment definitions into queries. Only structural metadata is shared with the AI engine. The generated query runs against your connected database through the on-premise connector entirely within your infrastructure. No customer data, including result sets or customer IDs, is sent to Fyno's servers. Marketing teams define audiences using descriptions like "customers with EMI due in 3 days" without writing SQL. Cohorts refresh dynamically: whenever a campaign runs, the query executes against the latest data in your database, so that the audience is always current at the moment of dispatch.

How does Fyno Connect handle consent synchronisation?

Before every communication send, Fyno Connect reads the latest consent status from your CRM or database. This ensures that preference changes captured in your own systems are respected by Fyno's routing engine without requiring real-time API calls or webhook integrations. DND status is validated at the TRAI registry level before any promotional send. The sync covers multi-channel consent and topic-level preferences.

What are the infrastructure requirements for deploying Fyno Connect?

Fyno Connect runs as a lightweight container on any Kubernetes cluster or Docker runtime, whether cloud-hosted or on-premise. A Redis instance is required for operational data: your central Redis works, or Redis can run within the same Docker setup. Network access is needed to your source databases and to Fyno's orchestration layer for campaign triggers. Fyno helps with initial deployment and publishes application patch updates to Docker Hub for your team to pull. Fyno maintains the application code behind Connect. OS-level patching and infrastructure maintenance remain with your team. Resource requirements are modest: the container handles query execution, not data storage beyond the Redis layer.

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