SMTP Error 542:

What does it mean? And How to resolve this error.

Table of content
Request access
Black Arrow

Error Description

SMTP error 542 is a permanent or "5xx" error code returned by a mail server to indicate that it has rejected an email message due to issues with the sender's email client or server configuration. This error signifies that the recipient server has encountered problems with the security settings or authentication provided by the sender.

What's Causing This Error?

SMTP error 542 can be caused by several reasons, including:

  • Incorrect or incomplete security settings: The sender's email client or server has not configured or configured incorrectly the required security settings or authentication mechanisms demanded by the recipient server.
  • Unsupported security protocols: The recipient server may require specific security protocols, such as SSL/TLS, and the sender's system is unable to establish a secure connection using these protocols.
  • Security violations: The sender's email client or server may be flagged for violating security policies, possibly due to spammy behavior or abusive activityi.
  • IP address reputation: The sender's IP address or domain may have a poor reputation, leading to security concerns on the recipient server.

How to fix SMTP Error 542?

  • Configure security settings: Ensure that your email client or server is configured to meet the recipient server's security requirements, including encryption and authentication mechanisms.
  • Use supported security protocols: If the recipient server requires specific security protocols like SSL/TLS, make sure your email system supports and properly uses these protocols.
  • Address security violations: If the sender's system is flagged for security violations, review your email practices to ensure compliance with security policies and regulations.
  • Improve IP address reputation: If the sender's IP address or domain has a poor reputation, take steps to improve email sending practices, reduce spam, and maintain a good sender reputation.

SMTP Error 542 Examples

Example 1: "542 5.7.0 Security configuration not supported. Update your settings to match recipient's requirements."

Example 2: "542 5.7.2 Unsupported security protocols. Recipient server requires SSL/TLS for connections."

Example 3: "542 5.1.1 Security violation detected. Correct your email practices to meet security policies."

Example 4: "542 5.5.0 Poor IP reputation. Improve email sending practices for secure connections."