Protium is a leading tech enabled financial services company in India primarily catering to financial needs of businesses in India
Protium’s complex communication requirement resulted in a code heavy & API intensive notification layer, delaying GTM opportunities
Fyno's full stack communication platform centralised Protium's communication requirements in an expert system with no-code orchestration capabilities. The notification logic was isloated from its code base for swift changes
Fyno enabled 5X faster GTM by making communication orchestration entirely no-code. The biggest impact was saving of leadership bandwidth from managing customer communications
The lack of a centralized management system for notifications made it hard to ensure reliable delivery and compliance with evolving regulatory requirements, impacting overall operational efficiency and scalability.
Overall, Fyno not only streamlined Protium's communication processes but also fortified its compliance and fraud detection capabilities, setting a new standard in how fintech communication infrastructures can be optimized for scale and security.