7 to 9 October 2025
Jio Convention Center
Explore
Banking
Take control of customer communications to reduce risk, costs, and complaints
Centralise your communication operations, increase deliverability, and give business teams full visibility and control, without dependency on engineering or vendors.
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“Fyno makes it possible to experiment faster, accelerate GTM and also achieve operational excellence on deliveries.”
Gaurav Piyush
Co-Founder & CTO
30%
Cost savings
90%
Engineering time saved
Cost optimisation
What slows business teams down
Critical notifications don’t always reach customers
OTP failures, missed alerts, and delays cause dropped transactions, complaints, and revenue loss, with no easy way to trace the root cause.
Messaging costs keep rising without clear control
Spend is fragmented across vendors and channels. Without a unified view or guardrails, costs fluctuate and optimisation becomes difficult.
Compliance and governance are hard to enforce
Areas like user consent, templates, and approvals sit across multiple systems with no central audit trail, making enterprise-wide compliance manual and error-prone.
Business teams lack visibility and depend on engineering
Even simple tasks like checking delivery, fixing failures, or updating templates require engineering support, creating bottlenecks and slowing decisions.
Customer experience is inconsistent across teams and products
With no unified, real-time view across teams, duplicate and poorly timed messages slip through, eroding customer trust.
Cost optimisation
Here’s how Fyno helps business teams
Achieve 100% deliverability and reduce costs
With Fyno’s smart routing, you can build routes that adapt across channels and vendors in real time to improve delivery and control costs.
Get real-time visibility and take informed decisions
With all communication centralised, teams can see failures, identify causes, and fix issues or update flows instantly without engineering.
Maintain consistent communication and governance enterprise-wide
Fyno streamlines consent, templates, and approvals, to ensure consistent, compliant communication while reducing regulatory risk.
Turn transactional and service messages into growth opportunities
With Fyno, business teams can turn routine notifications like OTPs and alerts into engagement moments by adding offers, reminders, and follow-ups.
Customer experience is inconsistent across teams and products
With no unified, real-time view across teams, duplicate and poorly timed messages slip through, eroding customer trust.
Find the answers that you need
How quickly can we see value with Fyno?
Most teams see improvements in deliverability, visibility, and operational efficiency within the first few weeks. Fyno works with your existing systems, so rollout is smooth and fast for business teams.
Can different business units operate independently on Fyno?
Yes. Fyno supports workspaces, role-based access, and structured permissions so each BU, region, or product team can manage its own communication—while still following enterprise-wide governance.
How does Fyno help during outages or peak-load events?
Fyno routes messages through alternative channels or vendors in real time when delays or outages occur. This keeps OTPs, alerts, and transactional updates flowing during spikes or failures, preventing revenue loss and customer complaints.
Will Fyno reduce our dependency on engineering?
Yes. Business teams get real-time visibility, routing controls, template management, and troubleshooting tools. They can investigate failures, fix issues, and update flows without relying on engineering or raising tickets.
How does Fyno support compliance and audits?
Fyno structures consent, templates, approvals, routing rules, and delivery logs under a governed framework. You get a clear audit trail across channels, teams, and business units—making regulatory reviews faster and more reliable.
Does Fyno integrate with our existing systems?
Yes. Fyno connects to your CRM, core systems, data stores, and internal applications. You can use your existing customer attributes and events without migrations or major workflow changes.
How will Fyno help reduce customer complaints?
Higher deliverability, real-time routing, and complete visibility into failures prevent missed OTPs, dropped alerts, and repeated escalations. Teams can resolve issues proactively before they reach customers.
Discover insights
Learn how teams streamline communication, manage templates, and scale faster with Fyno.
Explore Fyno Blogs
Key features for business team
Quality assurance
Simplify template management with one powerful, easy-to-use editor
Manage all your messaging templates across channels, from a single platform. Update content, tweak designs, guarantee compliance and collaborate, without code or redeployments.
Quality assurance
The most powerful communication orchestrator
Connect to any system, from analytics platforms to payment gateways, and build your communication pipelines without writing a single line of code.
Quality assurance
Build and manage complex routing protocols instantly
Easily deploy message routing protocols with our no code builder. Configure real time failovers, and cross channel flows for reliable delivery at lesser cost.
Quality assurance
Manage distinct communication requirements better
Fyno’s workspaces allow you to configure unique integrations, workflows and templates in each workspace, each with tailored reporting and analytics.
Quality assurance
Unified communication logs: complete visibility, effortless compliance
Unlock the power of unified, centralised logging with Fyno. Seamlessly trace, audit, and analyse billions of customer messages sent across any channel and CPaaS provider from a single intuitive dashboard.
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